Last updated: 2025
At Computer Gallery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our services.
1. About Us
Computer Gallery
220 Desborough Rd, High Wycombe, HP11 2TE
Email: sales@computergallery.co.uk
Phone: 01494 472 222
2. Information We Collect
We may collect the following types of information:
- Personal details: Name, phone number, email address, address
- Device details: Model, serial number, hardware faults, software issues
- Payment information: Processed securely by third-party providers
- Website data: IP address, browser type, pages viewed, cookies
- Communication data: Messages, service inquiries, forms submitted
3. How We Use Your Information
We use your information to:
- Provide repairs, sales, and IT support
- Contact you about your service or order
- Process payments securely
- Improve our website and services
- Send important updates or service notifications
4. Data Security
We take strong measures to protect your data from loss, misuse, or unauthorised access. However, no method of electronic storage is fully secure, so absolute protection cannot be guaranteed.
5. Sharing Your Information
We do not sell or trade your information. We may share your data only with:
- Trusted service partners (payment processors, courier services, repair suppliers)
- Legal authorities if required by law
6. Cookies & Website Tracking
Our website may use cookies to:
- Improve your browsing experience
- Analyse website traffic
- Remember preferences
You may disable cookies in your browser settings if you prefer.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the information we hold about you
- Request correction of inaccurate data
- Request deletion of your information
- Limit or object to certain data uses
- Request a copy of your data in digital format
To exercise any of these rights, contact us at: sales@computergallery.co.uk
8. Data Retention
We keep your information only as long as necessary for service records, legal requirements, or customer support purposes.
9. Third-Party Services
We may use third-party tools such as analytics, payment gateways, and email services. These providers follow their own privacy and security policies.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect information from anyone under this age.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: sales@computergallery.co.uk
Phone: 01494 472 222
Address: 220 Desborough Rd, High Wycombe, HP11 2TE